Built for Property Managers

AI that runs your
front desk 24/7.

Built for property managers who can't afford to miss a call — even at 2am. You sleep. Outmatch doesn't.

Get Started — from $99/mo → No contracts · Setup in 5 minutes · Cancel anytime
The 2am problem

You're not on call. Your phone is.

Property management runs on emergencies that can't wait — and every missed call costs you a tenant, a lease renewal, or a five-figure lawsuit.

💧
Burst pipes at 2am
A tenant calls at 2am about water coming through the ceiling. Nobody answers. They post on Google before sunrise. You wake up to a 1-star review and a flooded unit.
🥶
No heat in January
Furnace goes out on a Friday night. Tenant can't reach anyone. State law in most markets requires you to respond within 24 hours — or they can withhold rent. That clock doesn't pause for the weekend.
📈
Portfolio growth kills your team
You close an acquisition and double your unit count overnight. Call volume doubles too. You can't hire a dispatcher that fast — and a bad hire costs more than six months of Outmatch.

What happens on the call

Triage. Troubleshoot. Route.

This is not a voicemail box. Outmatch handles the full call — from "hello" to closing the ticket or paging your on-call tech with every detail captured.

1
Triage urgency in the first 30 seconds
Outmatch asks the right questions: Is there active water? Is the heat completely out? Is this a safety risk? It separates "needs attention tonight" from "submit a maintenance request." Real emergencies don't sit in a queue.
🔴 Emergency → escalate now 🟡 Non-urgent → maintenance queue
2
Walk the tenant through basic troubleshooting
Half of "emergencies" are a tripped breaker or a thermostat set to cool in January. Outmatch guides the tenant through the obvious fixes first — breaker reset, thermostat check, finding the main water shutoff. If they can solve it themselves, the ticket closes on the call.
✓ False alarm → resolved on call
3
Capture everything before it hangs up
Unit number. Tenant name. Exact issue. Timestamp. Best callback number. Any photo link they texted over. Everything your tech needs is captured before anyone drives anywhere — no back-and-forth in the morning.
4
Route to the right place automatically
Real emergency? Your on-call tech gets a call with full context before they even look at their phone. Non-emergency? It hits your maintenance queue with a full summary. Resolved on the call? Logged and closed. No manual handoff, no lost context.
🔴 Emergency → on-call tech paged 🟡 Maintenance → queue with summary ✓ Resolved → logged and closed

Hear it for yourself

This is what a 2am call sounds like
when Outmatch picks up.

Real conversation. Real triage. No property manager woken up.

Sample Call Recording 2:31
0:00 / 2:31 · Property manager · 2am inbound
Tenant Hi, I'm in unit 4B and water is coming through my bathroom ceiling. I don't know what to do.
AI I've got you. Is the water actively dripping right now, or did it stop? And is the electricity in that area working fine?
Tenant It's still dripping. Pretty steady. Lights are on though.
AI Okay, that's an active leak — this is a priority. I'm going to alert your on-call maintenance tech right now. Before I do: can you grab a towel and a bucket if you have one? And do NOT touch the ceiling or any wet wiring. What's your name so I can get the ticket created?
Tenant Marcus. Marcus Williams. This is really scary.
AI Marcus, you're handled. Your tech is being paged right now with unit 4B, active ceiling leak, and your number. They'll call you back within 15 minutes. You did the right thing calling immediately.
🔵 Checking demo line…

Call our AI.
Hear it handle a 2am emergency.

This is the real AI that answers calls for Outmatch customers — 24/7, never misses a call, triages and routes every issue.

📞
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📲 Call Now — It's Live
What happens when you call
  • AI answers instantly — real conversation, not a menu
  • Triages your "emergency" just like a real tenant call
  • Walks you through basic troubleshooting steps
  • Ends with: "That's how Outmatch handles your calls"

The math

One prevented disaster
pays for a year.

Property managers know the cost of a missed call. Here's what one 2am burst pipe actually costs when nobody answers.

Real scenario — missed 2am burst pipe
"Nobody answered. Tenant left the water running until morning."
Emergency plumber + water mitigation −$4,200
Drywall + flooring repair (unit 4B) −$2,800
Unit 5B below — damage claim −$1,600
Tenant relocation costs (1 week) −$700
1-star Google review (lost future lease) −$1,200
Total cost of one missed call −$10,500
Outmatch costs $1,188/year on the Starter plan. One prevented burst pipe — from a 2am call that actually got answered — covers your subscription for 8 years. The math isn't close.

Built for portfolio growth

Every acquisition adds calls.
Outmatch scales instantly.

Hiring a dispatcher takes 3 weeks, $45K/year, and two months of training. Outmatch is live on your new property the same day you close.

🏢
Add units, not headcount
Whether you go from 50 to 200 units or 200 to 2,000 — call volume scales with Outmatch automatically. No ramp time. No training. No turnover risk.
📞
New number, live in minutes
Each property gets its own dedicated number. Outmatch routes by property, knows which tenant database to pull from, and handles the call with full context from day one.
🌙
Consistent after-hours coverage
Third-party answering services cost $300-800/month, read from scripts, and escalate everything. Outmatch is smarter, cheaper, and never has an off night.
24/7
Always on. Never calls out sick.
📋
Every call logged automatically
Full transcript, unit number, issue type, and resolution — logged to your dashboard for every call. Proof of response time. Documentation for disputes. No note-taking required.

Real property managers. Real results.

More covered nights.
Better reviews.

★★★★★

"We manage 340 units across 8 properties. After-hours calls were killing us — the on-call rotation was burning out my team and we kept missing stuff. Outmatch handles the triage now. My tech only gets called for real emergencies. Best $99 I spend every month."

🏗️
Property Manager, 340 units, Phoenix AZ
→ On-call dispatches down 60% in first 30 days
★★★★★

"Three years of rotating 2am emergency shifts ended last month. Outmatch triages every call — pipes, locks, heat — captures the unit number and issue before my tech ever picks up. My staff actually stays. Turnover dropped because nobody's getting woken up for a dead battery smoke alarm."

🏢
Portfolio Manager, 520 units, Atlanta GA
→ Staff turnover dropped · zero missed emergency calls
★★★★★

"Tenants stopped leaving 1-star reviews about 'not being able to reach anyone.' Outmatch answers every call in under 2 rings. We went from 3.8 stars to 4.6 stars on Google in 90 days. That directly affects how fast I fill vacancies."

Independent Landlord, 95 units, Charlotte NC
→ Google rating: 3.8 → 4.6 stars in 90 days

Feedback

What do you think?

We're still building. Honest thoughts from people like you help us get it right — takes 30 seconds, no account needed.

Live demo

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for YOUR property management business

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Simple pricing

Two plans. No contracts. Cancel anytime.

Monthly
Annual
Starter
$99
per month
  • AI voice front desk 24/7
  • Emergency triage + routing
  • Full call transcripts logged
  • Email outreach to prospects
Get started — $99/mo

Stop missing calls.
Start sleeping.

24/7 AI front desk for property managers. Triages emergencies, routes on-call techs, closes false alarms, logs everything. Starting at $99/mo. No dispatcher needed.

Get Started — from $99/mo →